After my usual stylist cancelled my appointment last minute, I was trying to find a salon to get my hair colored/highlighted before Easter Sunday and around my crazy schedule. I drove past Mia Salon and on a whim, called at 6:00pm to see if anyone had last minute availability. I spoke with Brian who immediately had incredible customer service of trying to accommodate my request. He messaged his stylists to see if anyone had availability. He maintained constant communication with me while I waited for a stylist to get in touch with me. While none of the stylists had time on such short notice (very understandable), a stylist (Lena) was in touch with me the next morning and I was sitting in her chair that evening. I could not be more happy with the customer service Brian showed and Lena’s styling perfection! I have a new salon and stylist!