Went to get my hair "highlighted" which I've done for years. This is the first place that used some type of dye instead of bleach. Didn't let me know ahead of time although i mentioned several times how fast my hair takes bleach. I left with reddish orange highlights and alot with hardly any natural color through out. I tried to tone it my self a week and a half later & all of my hair became an unwanted color. I ended up dying my hair a medium brown because i had my daughters high school graduation to attend. I would recommend you find another place. After i thought about it the picture the lady showed me trying to get an idea on the blonde was bleached highlights. I should've went to supercuts they've done a better job for a lot less $$$$$