I feel like I need to share my experience so others don’t make the mistake I did. I had long brown hair that was super healthy, and I wanted to get a ballyage with blonde done at the end, I showed them a picture and they seemed very confused the whole time they were doing my hair. I sat in the chair for four hours, and came out with one blonde streak by my face that was about an inch thick. I ended up going home in tears my hair was so fried even though nothing was really done to it. I went back the next day because they said they could fix it, so I showed them the picture again and I had two ladies working on my hair. I sat in the chair for over five hours that day, and came out feeling so upset about my hair, I am now a redhead with horrible cheap streaks done in it, I have about five different colours in my hair now. It looks nothing like the photo I showed them, and my hair is fried. I went back because they said they could fix it. If you want your hair to be done professionally or to come out with the colours you want, I would suggest going somewhere else. So you don’t end up sitting in a chair for 10 hours and leaving devistated, I can’t even wear my hair down because it looks so bad. I am now having to spend tons of money to fix my hair, and potentially go back to my natural colour because this is experience has ruined how I feel about colouring my hair. The owner was extremely kind, and understanding, but i can only hope the staff can learn from this experience.