Myself and my daughter went in for haircuts this weekend past. I explained she was getting trimmed to shoulder length (& clarified It needed to be evened up at the bottom) and for myself I just wanted the dead ends off. I specified that I was on a hair growth journey and wanted to keep it long. With ZERO communication whatsoever they chose to give both of us layers and the stylist took it upon herself to thin out my hair. I have a natural curl pattern to my hair and the lady never once sectioned my hair, She just took random pieces and cut. So choppy, different lengths, doesn’t blend well, and I can barely put my daughter’s hair into a ponytail for gym class anymore. Wish I read the reviews before I came here but I will not be returning again. So so upset. Going to purchase a pair of scissors and do our trims myself, once our hair finally grows out..