This place is very friendly, but this time around I hated my nails. I called to make an appointment for dip powder removal, re application and new design. So you think they would make sure to have enough time to do all that. But unfortunately that was not my case. When I first came I asked if they were comfortable with doing the design I wanted and they said yes, if they said no I would have been fine with that and picked a different one. When they got to doing the design they switched ladies, and she seemed very rushed. I don't want to feel rushed when I get my nails done, and my design needed much patience. My design required gold so I picked one I liked from their options and they said they didn't have it, why have it on display if its not here? So they gave me a glitter gold which was not very pigmented. I thought they were going to go over the lines again but they did not so you can barely see it. It honestly looks like a 8year old drew on my nails. They are so bad I cried about them. I couldn't say anything to her face because she was so happy and thought she did a great job. But if I show a photo to recreate I am expecting it to look similar the the photo. The design she did wasn't even close. It looks horrible. My sister also got her nail design from the same lady and the lines were soooo messy. I do not recommend coming here if you want any sort of design. I want my money back!