extremely poor customer service. I took my 7 year old with fairly long hair for a haircut. First of all they forced me to use a stylist I did not book with and after she did an unsatisfactory job she blamed my son's hair for it. After I expressed my disappointment to the owner Dan, who is also related to this stylist they forcefully book people with...took absolutely no responsibility. No courtesy to even apologize for the dissatisfaction . A bad workman always blames their tools. Also if someone came in with long hair and their hair are 'sticking up' in a funny way after the hair cut it is due to the way they were cut. It is simple logic...blaming the person's hair or 'their skull" just reinforces your inexperience and poor skill set. I wonder if that is why their few good stylists left this place. I would definitely not recommend this place if you are not used to being blamed for their faults!!!