I've been coming here for several years and am very happy with my cuts, highlights and the service. I started as a walk-in and have been coming back ever since. My stylist is very conscientious about her work and insists on perfection. She always checks in with me as we progress through my cut to check I'm happy with it so far. The price is excellent in comparison to other salons in the area. The salon doesn't need to have all bells and whistles decor as long as the service and final product are spot on. If you are not happy let them know...they will always offer to work with you to have you leave happy.