Choppy Layers.
Unfortunately dissatisfied with my most recent visit to Hot Heads, as it's one of my go tos for a colour and cut. Was sure to clarify with the hairdresser that the cut I wanted was a simple trim, no layers, a couple inches off was good with me. (even up the ends) However when in the stylist chair I was asked again what we were doing for the cut. To mention again no layers, not long, not short, none. I walked out and soon realized my hair was cut in layers which I did not ask for :( at least 4 inches were cut off bringing a whole bunch of random short pieces sitting at my shoulders. :( please don't cut someone's hair the way you'd prefer or think would look best.