Chatters Hair Salon

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4.5 Google Review

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100 Trainyards Dr #22, Ottawa, Ontario, K1G 3S2, Canada

(613) 244-0040 chatters.ca/stores/chatters-ottawa-trainyards

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Google Reviews

Erin Stumpf

Jun 5, 2019

Got my hair done this past weekend. Spent 300.00 for a cut and colour. In the salon it looked great until I got home and realized my hair had basically been hacked away at the bottom. It was so uneven and awful I had to go to another salon yesterday to get it fixed. Not only did I lose 3 inches off my hair :'( but it looked nothing like the picture I asked for. The stylist was delightful. She was great to chat with and I enjoyed my time with her, but when I got home and looked at my hair in the mirror I was left super disappointed. It was very clear she had no idea what "thinning hair out" meant and just hacked away at the bottom. In total I spent over 400$. 300 at Chatters and another 85 plus tip to have my hair properly blended so it didn't look like someone took a machete to my hair. 10/10 will never go back here again.

Matthew Castiglia

May 13, 2019

What an awful customer experience. You could walk around the store for hours and the staff would be more concerned about themselves than even pretending to pay attention to anyone in the store. Wife and I were ignored for a half hour straight while the 3 ladies decided to gossip about coworkers. Could care less about the products they carry, wouldn't go back based on the customer service alone. I'd advise anyone thinking about going there to go elsewhere. You'd get more help in Antarctica.

Dylan B

Mar 20, 2019

I took my son here for the second time and both have been very good experiences. On this particular visit the stylist who looked after my son was amazing (unfortunately her name escapes me). She was very patient and quite engaging. She also gave him far and away the best haircut he ever had. Very good experience.

Emily MacKiddie

Apr 14, 2019

Mandy was absolutely amazing! She asked great questions about my hair style and care routine in order to help give better advice to me. She has amazing customer service and made great suggestions for products I could try, overall it was a great experience!

Morgan M

Mar 12, 2019

I accidentally booked my apt on the wrong day, staff was very accommodating and only waited 20 minutes (which is pretty good for a Saturday) I believe her name was Kim who cut my hair. For the first time EVER, I left a hair salon actually truly satisfied :). I booked again with her in a few weeks to colour my hair. Ps loved her tattoos. :) Good, clean, professional space! Think it will be my new spot.