This is one of the nicest/cleanest/diverse salon/spas in Pickering Town Centre. The staff is so welcoming and caring and pay attention to all details. Even if I am use to going to one lady who I will mention soon, all staff acknowledges you when you walk in and greets you with a smile. The salon/spa also offers tea while you wait on busy days. I would personally like to highlight Sarika (Soni). She's been doing my eyebrows (threading) for years and every time I get them done, I get numerous compliments. She's honest, clean, professional, friendly and welcoming. I promise you that you will never be disappointed if you get any work done by her! She truly cares about all her clients and takes her work very seriously. Thank you to everyone at Volume and keep up the good work! The negative comments does not serve this place justice. Try it out!