I came in after doing a home highlighting job on my hair. Parts of my hair was orangey. When I called to ask if they had room for me to come have it fixed, the lady said yes come in at 1pm. When I came in, they said they will have to charge me for a corrective service. I was ok with this. At first, she said she didn't have time for a full head of highlights, but after seeing that the orange was everywhere she said she will need to do the entire full head of highlights. Afterwards, I still saw orange in my hair and she said she didn't have time to fully get rid of it. I was upset but never like to say anything. At home, the hair was even worse looking. I called and explained this and asked if they can fix it. She said they would have to charge me for another round of corrective highlights. I asked why should I have to pay $175 for another round if I've already paid for the corrective service? I didn't pay for half a correction. We didn't manage to work a solution out. She insisted that because I booked in last minute, that's why she couldn't finish it. Not once upon booking was I informed that I was being squeezed in. Had I known that they wouldn't be able to complete the job fully, I would not have booked in. Then she changed her reason and claimed she couldn't do it because it would wreck my hair. I said that's fine but you should finish the job another day without charge. I will not go here again because of this. Bottom line, I paid for a corrective service and only had half of it corrected. Not satisfied.