My experience today was just terrible....
I went to the salon for highlights and a haircut. I left with a stained hair and a long bob haircut completely misaligned. I asked for highlights and showed pictures of how I’d like my hair done, what I’ve got? Exactly the opposite!
My hair was all bleached and toned back and I got a crooked haircut.
This was my second visit to the salon. I only came back because I liked the first service. However, the person who did my hair on the first visit doesn’t work there anymore.
After expressing my dissatisfaction, I did not pay for the highlights, but I paid for the haircut, which I only realized it was screwed up when I got home! Very, very disappointed.