Melena cut my little guy's hair, but he was pretty upset so she wasn't able to get the back and sides. She said we could come back any time and anyone could fix it for us. We came back the following morning and spoke to Maria who offered a few times to come back, but my none of those times worked for us and I didn't want to wait because my little guy's hair really did look horrible. She could have quickly just taken my son and fixed his hair and apologized to her other client, but she didn't seem like she wanted to help us. I dragged my two kids (1 & 3 yrs old) to Stone Rd Mall and thankfully the barbershop there fixed his hair free of charge. I've been going to Carbon for three years and my little guy has been going for almost a year, but sadly we won't be going back after this.