Albert Snow Hair Design Group

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4.1 Google Review

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1036 King St W, Hamilton, Ontario, L8S 1L5, Canada

(905) 525-0831 www.albertsnow.ca

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Google Reviews

Christine Duncan

Feb 17, 2018

Five stars all around. Ruth the receptionist is lovely, remembering my name each time. Staff introduce themselves, coffee and tea are offered. Albert himself is wonderful, treating the staff like family. He gives an excellent cut for my thinning, curly hair. Anna is also another favourite of mine. I'd never go anywhere else. A little more expensive, but I get what I pay for, which is an excellent cut.

Alicia DiBattista

Dec 23, 2017

The staff at Albert Snow is amazing, warm and welcoming. Everyone is extremely skilled and can handle my thick and curly hair. I would recommend this salon to anyone and everyone.

Meg W

Sep 9, 2017

Receptionist was absolutely horrible. I called and booked an appointment because I saw there was time on the day I wanted. They asked for me to come in for a consultation yesterday, so I did. When I got there I stood in front of the girl at the front desk for probably a minute before I was even acknowledged. I told her we spoke yesterday and that I had a consultation. She looked at me as if I had 3 eyes and said I wasn't in the schedule but remembers talking to me. She asked if I could wait a bit but I couldn't because I had to be at work in a half hour. I said I had an appointment on Monday and once again it was not in the schedule. She then looked into it in more detail and saw she booked me in for 2 weeks from when I wanted to. At this point I was extremely frustrated because I specifically recall confirming for the 11th. She was very rude and said " no I didn't tell you those dates it's not even available." At this point I cancelled both the consultation and hair appointment. Out of curiosity I went home and looked online and sure enough there is still appointments for a full head of highlights on this upcoming Monday which is what I wanted. Working in customer service and in the beauty industry I know how important first impressions are. This service was so horrible I will never return nor give this place a good word. When I would be spending easily 200 dollars I'm very surprised the customer service is so poor.

Marion Blagdon

May 30, 2017

I have been coming to see Laura at Albert Snow religiously for well over 7 years. My hair is long and curly and turning very grey. Needless to say it can be a challenge! Laura is, quite honestly, the only hairdresser that has made me feel good about my hair. Before coming to see her I struggled. Now I am offered compliments all the time. All the staff are professional and make you feel at home, giving off a personable and comfortable vibe the moment you walk in the door. I would never go anywhere else. Fast forward to 2017 and I am still going to Albert Snow. Stephanie Cunningham is my go-to girl now and I couldn't be happier! Perfect colour every time and fantastic do's. Highly recommend.