When I lived back in Paris, this was my 2nd choice of a go-to hair salon. First couple times I went here were amazing experiences. Staff was friendly, they performed good services, and it was cheap (About as much as almost any First Choice Haircutters salon).
But the past couple times I went here wasn't a good experience. I specifically asked for a colour and trim once, they only gave me a trim and had to turn down colouring my hair because there was another person coming in right after me, and they were short staffed.
Both me and my mom (Who had to pick me up) weren't impressed because I had to make another appointment, which meant more back-and-forthing and more of a troublesome time to figure out when it was a good time to get a colour treatment since I worked at the Sobeys there (Their scheduling system is so sporadic and not convenient).
The last time I got treated here, they really bumped up their prices because of the introduction to their new product line. It was a pretty good experience service-wise but wasn't a fan of the drastic price changes and product line. Something about their new products don't give that much of a specific type of feeling...Almost like they're made cheap, even though they're supposed to be natural/organic.