If I could do 0 stars, I would. I came to this location around late October and it was one of the worst experiences I’ve ever had at a hair salon. DO NOT GO HERE! I paid over $300 for them to give me a bayalage which is supposed to included bleach, colour (they didn’t give me) and cut & style THEN after everything, they told me I had to come back to pay another $300 for another session.
I have medium length hair, so that price was ridiculous especially since the hair stylist they gave me just only bleach and trimmed my hair (I would give her name but I threw out the card that had her name on it). She bleached in the most patchiest way, she didn’t use tin foil and she didn’t make sure the bleach was evenly distributed into my hair. I had very very visible bleach patches. She just slabbed the bleach on my head really quickly, put cling wrap on it and left me there for 2-3 hours. Then after washing my hair, then proceeded to “cut and style†my hair which was only a trim. And then she didn’t give me the coloring process that I paid for and rushed me out of the store THEN proceeded to tell me that I had to come back and pay another 300$ to continue colouring my hair. I always talk to my stylists to make sure their experience and to make sure that we are both comfortable with each other. No, she was so awkward and answered my questions really quickly and no conversation proceeded after that. Some of you might say “oh she was probably concentratingâ€, I made sure to ask at times she wasn’t doing anything but going on her phone.
I ended up going to a different salon to fix the disaster. Which, by the way they all thought I tried to bleach my hair at home, the hair that I walked out of the salon that day was so bad that people thought that it was a “hair bleaching gone wrong at homeâ€. It was embarrassing and devistating.