Really wanted to give this place 4-5 stars, but honestly left much to be desired. I went a few years ago to this location too, and can't remember being satisfied in comparison to other salons I've been to. While the staff was mostly pleasant (which is why I gave it 2 stars) the service and results were lacking. I went in originally thinking that they could deliver the results I wanted, but the staff I encountered was quite discouraging, almost like she had given up on colouring my hair before she had even started. If this was such a problem, they should have asked me to come in for a consultation before they charged me an arm and a leg for unsatisfactory results. I give the place 2 stars instead of 1 because the manager was willing to see me for a second time when I complained, BUT, although he put dye in my hair the second time, he didn't even make the time to blow-dry it! Had to go home and do it myself! Never have had that experience before in any other salon I've been to. You think they would do everything they could to save a customer for repeat business! Although convenient location, definitely will not be going back to this place again when there are so many other salons out there.