JouJou Hair Studio

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4.4 Google Review

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375 Royal York Rd, Toronto, Ontario, M8Y 2R1, Canada

(416) 255-4247 joujouhairstudio.com

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Google Reviews

Claudia Bennett

Jul 17, 2018

Fantastic hair salon. Lorri is my go-to natural hair stylist. She is very sweet and patient with you and your hair no matter what. Salon is physically small space, but well appointed so you don't notice. Very clean! Nicely designed. All the stylist are nice. I love when I can get out to Jou Jou. Highly recommend to any natural hair people, and anyone else looking for good quality, well done hair styles.

R Belasco

Apr 24, 2018

Appalling Customer Service! A first time client, I booked online 4 weeks prior for a Saturday afternoon for multiple services; I had my appointment confirmed by phone. Imagine my surprise when I arrive as scheduled & I am told my stylist is at a hair conference in Atlanta & they couldn’t reach me by phone (telephone they say on file was off by 1 digit) I reply no matter I’ll see another stylist. I’m told they have no one available. The salon manager Jordan asks who I spoke to that confirmed the booking, I reply it was him I spoke to! He again repeats, with an attitude, they would have simply rebooked me if they had someone who could see me! Then he looked on his computer & sees my first time at the salon & then he offers me a discount IF I decide to return. I literally am screwed as I cannot get an appointment anywhere else for almost a week.., I leave incredibly upset & incredulous that they couldn’t have at least given me partial service by one of the multiple stylists that work there!! I make a Facebook post about my horrible experience because he absolutely couldn’t have cared less about apologizing or making right THEIR error when I was speaking to him at the time. I can only thank God I could cancel my plans & didn’t have a major event to attend last Saturday. 4 days later I get a phone call of apology from Jordan, the salon manager, that I saw in person Saturday saying he didn’t properly explain himself & he had been flustered. “Sorry” days later just cannot give me my time, travel costs back, or make up for my inconsiderate & highly unprofessional treatment.

Jackie Birch

Aug 1, 2018

Very friendly staff. My stylist was knowledgeable about my hair type.

Leanne Rosteing

Jun 22, 2017

EXCEPTIONAL work done by extremely knowledgeable staff. Had my colour corrected (which was quite a feat; I had salon colour mixed with drugstore stuff and it was a bit of a mess. The colours were also too dark. Cree fixed me up and Janet did my cut and style. It looked AMAZING. Done in January....it is now June and I still get compliments without having touched it up. I also think my hair is in the best condition it's EVER been. I'm calling right now for another appointment! Love this place!