Rinaldo Hair Designers & Spa Lansdowne

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4.2 Google Review

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200 Marché Way #105, Ottawa, Ontario, K1S 5J3, Canada

(613) 680-5522 rinaldo.com/lansdowne/home-lansdowne

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Google Reviews

Olya Levitsky

Jun 28, 2019

I called on a Tuesday to book an appointment for a manicure. While she was looking, I told her I had a coupon for a free manicure that expired soon. She sounded discouraged, and told me they're all booked up for the week. I find that a little hard to believe... she could have offered me a time next week but didn't and was quick to hang up. Not very professional. I would have left a decent tip because I know the manicure was free. I've been before for hair cuts (which are already very overpriced) but I will not be returning. Thanks for nothing!

Meagan Pereira

Mar 12, 2019

I have been going to Rinaldoâ€™s and referring people to this salon for about a year or so. However, I do not recommend going to this salon anymore as the font desk customer service is not worth the hassle. I had previously found it a little cold and my last experience was enough to have me go elsewhere. I called to reschedule an appointment and spoke to someone over the phone. When I came to my new appointment, I was accused of missing my original one and not having anything scheduled for this day. Fine â€“ mistakes happen but instead of being kind or offering me any apology or anything, I was disrespected. They did not acknowledge that they could have made the mistake. I was told they had no proof that I called in the first place and they even argued that they tried to call me on my missed appointment despite the fact that I never had a missed call or voicemail. It was apparently my fault for not taking down the name of the person I spoken to over the phone and I was lying now, showing up on a Saturday morning trying to get in without an appointment. Coming from a sudden death in the family, I did not have it in me to argue with the accusing woman in front of me and left. As a general rule â€“ you should be kind to people (you donâ€™t know what they are living) and you should be especially kind to your customers who have referred others to your business. I will not be going back there and it is too bad since previously I only dealt with Junior Hairstylist, Valentina, who is lovely and did a great job with cut, color and styling my hair.

Jess

May 30, 2019

Where do I start? First off I love walking into Ronaldoâ€™s I am greeted with a smile every time. Second, every single lady that works there is a professional in all they do whether it be nails or hair! I highly recommend Andrea if you are looking to highlight, do some balayage, or even simply just a cut. She is extremely knowledgeable about hair and knows how to pick the right tone for you! LOVE my hair every time and canâ€™t wait for the next time I need a touch up!

Ber McP

Jul 5, 2019

When I started colouring my hair (to hide the gray) I went to several upscale salons in Ottawa. They never treated/coloured my hair properly - even if I visited the salon/hairdresser a couple of times, it often turned out to be a scary, pitch black instead of a normal brown colour. Then I started going to Rinaldos and found Carolyn. She is amazing. I have been going to the Landsdowne location since the first month it opened. Carolyn always colours and cuts my hair perfectly. When she is not available I do trust her coworkers, they also do a great job. I always leave the salon feeling great and often get lots of compliments when I show up to work the following day. But I also walk in to the salon knowing that I donâ€™t need to be afraid of walking out with a bad dye job. I also believe the colour is great because Ronaldos uses high quality products. The salon is lovely and, importantly for me, very, very clean. The staff are friendly and professional - from those at reception who serve up the free coffee/tea, to those who wash hair. The chairs are very comfortable and the music is relaxing - today i even nodded off to sleep! I highly recommend this salon!

Victoria Guitard

Jun 10, 2019

I highly recommend Rinaldos at Landsdowne!! Each time I visit I am so happy with my service. I love everything about the salon - the location, services, atmosphere, and the team!!