Really disappointed with the HORRIBLE experience I had at P&H. It was my first time there and I just needed a quick cut, no colour, which the website said would be $45-$55. They started by washing my hair, without indicating that this could be an added cost. The stylist did not seem well trained and ended up cutting bangs into my hair which I definitely did not request. She then tried to make it better by curling my hair, which somehow made it look worse.
At this point, I was upset and just wanted to pay and get out of there. At the cash register, they tried to quote me a price of $140, which is triple the price I got from their website so naturally I was shocked! The woman said she would discount the cut to $95 and eventually to $85 because I was upset with the cut. However, this was still double what I was originally quoted. Apparently they sneak in all sorts of extra charges for washing your hair etc plus the website prices were outdated. I still didn’t want to pay that price but the woman was incredibly rude and told me that I had no choice but to pay.
I checked and I see now that they have updated their website to say $65+, but I would still avoid at all cost because that still seems to be much lower than what they will actually charge you. Terrible customer service all around.