I thought that I found the perfect salon, until I had my colour done with Michelle 2 weeks ago.I am quite unhappy. I was booked for an ombre balayage. I felt that I was quite specific with what I wanted and after showing a few pictures I thought we were on the same page. I am not satisfied with the outcome, because it isn't what I wanted and I feel like I wasn't listened to. After 2 days of hesitation, I called back, they were willing to fix it, but they only gave me one available spot, which did't work for me. I feel that they should be more flexible accomodationg clients, especially because I had to book way ahead.I am dissapointed. I started following them on Instagram during lockdown and I was looking forward to get my hair done after 8 months.Now I have to wait another few to go somewhere else and get it done properly.