Ulta Beauty

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4.1 Google Review

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7131 W Ray Rd #12, Chandler, Arizona, 85226, United States

(480) 753-7076 www.ulta.com/stores/chandler-az-434

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Google Reviews

Karen Valenzuela

Nov 11, 2017

Nothing necessarily wrong happened but overall I had an unsatisfactory experience. I walked in with two other friends and we were approached by at least seven different employees over the course of our visit. I understand working as a receptionist and a retail worker myself that is part of their job however, it came across as overbearing and made us very uncomfortable. We could not even swatch a palette without an employee hovering over us, one lady (I assume the manager?) was chasing us around with a palette. Again, I appreciate their willingness to help but it seemed very pushy and it was uncomfortable going around the store with someone breathing on your neck at all times. Finally came time to pay and the coupon was not loading so the cashier suggested we stand near the entrance sure enough it loaded, but she refuted it cause the transaction "went through" (I had paid with cash). As mentioned before I work retail and when paid with cash it is super easy to reverse the transaction and it is even reversible with credit cards. Anyways, I was not going to let the coupon situation be a problem because I did not want to make the employees uncomfortable. Hours go by and when I go home I notice I have money missing from my purse the cashier did not give me ANY change back! I came back and they were able to return it. So as previously stated nothing erroneous happened but it was not a good experience for us and we do not plan on visiting this location again :/

Burk PTSO

Dec 22, 2017

Amanda at the Benefit Brow counter is amazing. She is always very kind and friendly. She does an amazing job on my eyebrows. And, always very helpful in recommending a product or helping me find something. Always a great experience.

Marissa Kinigson

Jan 16, 2018

I love the Ulta at casa Paloma. I always go in to get my eyebrows done with sharr, who is amazing. She’s always friendly and inviting and does an amazing job shaping my brows. She is so talented and I would highly recommend her to do your brows!

Tamara Todd

Jan 8, 2018

My new favorite place! Can definitely get in trouble with so many choices! Great coupons & top brands to make you look great!

Kristy Wilson

Nov 29, 2017

The cashier was very friendly and polite. I couldn't find what I was looking for but got help. Apparently I walked right by it. I was able to get in and out quickly.