Ulta Beauty

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3.8 Google Review

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11875 N Oracle Rd, Oro Valley, Arizona, 85737, United States

(520) 742-8956 www.ulta.com/stores/oro-valley-az-355

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Google Reviews

Shelby Lee

May 14, 2017

Been in ulta 3 times in the last month and left unhappy each time. The first time I wanted to balayage. Came out looking the same as I did going in. They shampooed my hair 3 times. About two days later went in again because it's nothing I wanted. Go in again and he bleaches my whole head except my roots. I go in asking what they can do for me and they tell me they can tone it again for me. Just really unhappy with the experience I had. And no I have a line on my head that looks like I have regrowth

Alicia Sotelo

Mar 14, 2017

I went here with intentions of buying a gift for a friend last night, when I arrived I was greeted but given a strange look. My whole visit throughout the store they followed me around and I felt them watching me. At the end of my visit the front counter lady had thr audacity to stand by the door and watch me walk all the way to my car and did not stop watching me until I was out of sight.. I felt it was very rude AND UNCALLED FOR. When I called to complain the manager literally said you're welcome. Never going there again.

Julijana Torok

Sep 29, 2016

Tess is the first person who has cut my hair the way I wanted it. She does a great job listening and understanding the cut you want.

Tara Martinson

Apr 15, 2016

I've been here many times, but today was the worst experience I have ever had. I was asking a question to the cashier about the birthday gift to clarify how to receive it and apparently the "tone" of my voice was rude and she was so nice as to point that out. I was asking a question, that's it, no rudeness. The manager on duty was no better, she told us it won't happen again but in a way that was brushing us off. They need to brush up on their customer service skills.

Nelda Tomlinson

Feb 11, 2016

My stylist was Cy. She was wonderful! I love the color combo she mixed up for me and talk about a good quality haircut! Not often when you go for your first cut and color at a salon that a stylist can hit a home run with both.