I had a really positive experience at rinse salon my first time there. They did an absolutely amazing color correction. I went back recently for a highlight because the brassiness from my original color correction was starting to come through. A week after my highlights, the toner had completely faded out and again my roots were orange and brassy- when I reached out to my hairstylist about my concern, I received a pretty negative response. I completely respect the work and art of my stylist, but I think it's pretty unfortunate and very unsettling for a salon to not honor their responsibility. Especially with the amount of money I had spent, a service should be lasting more than a week. I was very disappointed in the way that I was treated and will not be returning to Rinse.