I have gone back and forth whether to write this (my first) review. I brought in pictures of what I wanted. She informed me she would not color my hair unless she was able to perform this $65.00 conditioning treatment on my hair. I said ok if she felt it needed it. I had my hair cut, colored with highlights and the conditioning treatment. In explaining the conditioning treatment it seemed as it was the first time she had done this as she kept changing her instructions on what I needed to do at home with a take home (small) bottle. I have very thick and coarse hair. She cut my hair with my hair parted in the middle, I wear my hair parted on the left. I am able to determine if I have received a good hair cut after I wash and style it myself. I can tell you I received a really bad hair cut.