You can read this review if you have supper fine curly hair like I do. I booked an appointment with one of the less experienced hair stylists (she was $85 compared to more experienced stylists $160). But I am very picky about my hair and I tried to book it with the hair stylist with the most number of good reviews about deva cut on yelp. But a couple of hours before my appointment, I got a call that the hair stylist got sick and her next availability was two weeks later. So it was a bit unfortunate because I changed my trip day because of my appointment. So I told them that if as a customer I was sick and wanted to cancel it after 24 hours, I had to pay 50% of the fee and it's not fair for you to cancel either. But they were supper nice and offered me to get a deva cut with the owner, John with the same price and the same day($85). I went there and John was a supper nice guy and everyone there was supper nice as you can tell from reading other customer reviews. The service was really amazing.
After a Deva cut, they always wash your hair and put deva products to form your curls. So it often looks okay when you leave. But the day later I noticed that there is a lot of volume at the bottom of my hair and I noticed that for a few days. So I called and asked if I can go and get the top part cut a bit (he told me I can't stop by and fix it anytime I want if I don't like it). So I went there and cut a bit from the top so it looked better. But I am still not happy with the cut and I feel it's really not even and there is a lot of volume in one part and less volume elsewhere. It's not a beautiful layer as I used to always get with my other Deva hair stylist. Don't get me wrong, I believe John is a great hair stylist with yearssss of experience. But I think he is just not good with Deva cuts because he doesn't get to do that as much as other hair stylist in the store (they offer better price and people obviously choose them). So I don't even bother going there for maintenance for the third time because I am not sure if it make a difference. I don't like writing bad reviews specially when people are so nice but I decided to write because anytime I look at the mirror, I am not happy with my haircut and I paid a lot for it.