This review has taken me awhile to write as there are a lot of emotions associated with it. I've attached a picture that shows on the left the picture I showed Shannon and what I asked for and shows on the right what I looked like as I left the salon. Clearly there are inches of hair missing from what I asked for. The haircut started 30 minutes late as her appointment before me went long. I was going from a bob to a pixie which is a huge transition. Shannon didn't ask any clarifying questions and rushed through the haircut. I sat there shocked as she kept cutting away more and more hair. I referred her back to the pictures I had with me multiple times saying things like "I want it to be longer on the top so I keep my curls". I don't know if she was distracted or just didn't care, but I certainly didn't get what I wanted. Thinking I was overreacting I payed her and went home. That's when I shared the picture with my friends and they were shocked at how different the cut was from what I had asked for. I called immediately to complain and Shannon suggested that I was just in shock over the drastic change. A few months and multiple haircuts from a different stylist later, I love my short hair, what I don't love is the horrible cut Shannon gave me.