I was not greeted very friendly when I walked in, but I ignored it. What this is more about is the quality of service....
Molly did a full highlight on my hair, but when I looked at the back of my head two weeks later, I had a huge dark brown patch as if it was never touched! When I scheduled an appointment for a touch-up, I mentioned my concern about the back and instead of addressing the situation, she just passed me onto someone else. Not worth well over $200 for a highlight! She charges extra 4 an olaplex bonding treatment when my new lady doesn't charge extra at all because she simply cares about the hair and the client and does not want the hair to be fried.