I've taken by son here for the last 2 years. There are some things you should know about this place. Weekends are usually packed! Which makes sense. If some nearby school has picture day the next day, it's packed! Week before the first day of school....you guess it, packed! I try to take my son in on some random Tuesday or Wednesday afternoon. The service is more mellow, there is less of a wait and we can get a donut before or after the haircut. This place is not super clean (you can't eat off the floor nor the seats), but they are efficient and often ask the adult if they want a change or are happy with their child's haircut. We'll keep coming here until we are ready to leave the little red car chair.