I purchased a coupon online for $45 cut and color. When I got to the salon, I was told they were going to charge me an extra $20 b/c my hair was long. This was NOT on the coupon when I purchased it or I would not have. When I left I still had color all over my ears and hairline. Also, I only received a hair dry - no styling or brush used. When I asked the owner she stated that, "I could have known to click on the link to the website and looked at the salon services to see that long hair charges more." However, I PURCHASED THE COUPON THINKING IT WAS A FLAT 45 FOR A CUT AND COLOR (groupon/living social). NOTHING WAS STATED ON THE COUPON ABOUT THEN NEEDING TO CLICK ON THE COMPANY WEBSITE AND LOOK TO SEE IF ANY ADDITIONAL COSTING WOULD BE ACCUMULATED. Just very unprofessional, obviously suffering hard in the economy to make an extra 20 and lose customers. There are a ton of other great salons - DON'T WASTE YOUR MONEY HERE!!!