Came in for a brow service at the Benefit Bar - when I called before coming in I was told no appointment would be needed. Luckily, there was a fantastic esthetician working in the salon because no one was scheduled to work the brow bar for the day. Got a quick wax and grabbed a few other products. When I went to check out my email coupons wouldn’t pull up and the cashier wouldn’t honor the coupon I was showing her. All she could say was “yeah, we have horrible service here.” Make sure to print out your coupons before hand or have them saved to your phone.
The only reason why this review got 3 stars is because of the esthetician working in the salon. I was not greeted when walking in and never asked if I needed help while looking at other products. Employees seemed more interested in talking to each other.