Not impressed at all. The haircut was fine and I had no issues with the actual cut, but the hairstylist was cranky, cold, and indifferent. Not at all suited to a children’s place. Thankfully my son was in an easy mood and didn’t seem to notice, but had he been at all scared or stubborn about a haircut, I can see the situation quickly becoming a disaster. This was our first visit and we sure won’t be back.
The receptionist (Jessica) was lovely, but not the hair stylist. Unfortunately the hair stylist is the one who needs to be good with kids at a kids salon.
EDIT: The salon did reach out to me about this review and this experience. They reached out to me in under 24 hours, offered a complementary haircut, apologized about the experience, and did not ask me to revise this review. Based on this, I am very happy with the customer service offered. We are looking forward to trying this salon one more time, and will just be careful about which stylist we book with. I increased the rating from two stars to four stars