On my first visit, I thought that the staff and management were great. My appointment was with a stylist named Christine and she was so professional and we made a plan to color my hair in a month (the earliest they could get me in). On the day of my appointment I went in to check-in like normal. The manager immediately said "oh, we've been trying to contact you. Christine is no longer with us." I told him that the only communication I had from them were emails and text messages confirming my appointment. No one from the salon ever tried to contact me. I had no voicemails or calls from their salon. He then proceeded to tell me that they didn't have anyone available to take me and asked if I would like to reschedule with someone else. No! Of course not because that would mean another consultation and another month of waiting. I can do that somewhere else. I will never go to another centre salon again. The staff is nice, but the manager lied to me and didn't offer to accommodate me in anyway for my time.