I have always been happy with their services and my hair always looks great. I usually see Rose.
I am only giving 3 stars due to the recent hidden price increases. I've always paid $70 for a women's wash, cut, blow dry, which is already pretty steep, but I didn't mind. That is the price stated online, but you must scroll all the way down to the line that reads "Prices are subject to change without notice". Today when I went I was charged $80, so I'm not really sure what one can get for $70 since nothing in the service changed. In fact, they've always used product in my hair and this time used nothing, so if anything, I saved them money. I understand prices go up, and that's fine, but a little transparency is needed, because it feels like you are being lied to and tricked out of an extra $10. There is no reason they can't put the true price online, and the receptionist stated that the online price is the price services "start at", so again, not sure what special treatment I received to get charged the extra $10.