Crystal Salon & Day Spa

Claim Salon

5.0 Google Review

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1900 S Eads St, Arlington, Virginia, 22202, United States

(703) 521-7600 www.crystalsalondayspa.com

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Google Reviews

Breanne Boutilier

Mar 7, 2018

Iâ€™m very conflicted on this review but my biggest peeve of hair salons is when they donâ€™t communicate price and I feel like I need to share this story so other people donâ€™t feel bamboozeled after like I did. I will start by saying that the owners are kind and my hair did look great after the color. That being said, the prices on their website and their communication on price is not okay. I went in for a simple single process color. This service is $80 on their website. My hair is long so I expected to pay extra despite the fact it didnâ€™t say $80+. After he finished coloring and shampooing, he blow dried it without telling me if it was extra or okay to do so. I have gotten my hair colored numerous times before, shampoo is a given and blow dry is usually a given to make sure the color is okay. When I went to pay, he charged me $170 for a color (No toner, no highlights, no cut, no trim). I felt like I was going to cry. After tip that brought it up to a whopping $200, about $80 more than I intended to spend. I ended up going back and talking to them. I explained that they needed to communicate how much it was before doing it. They didnâ€™t quote it before, they tried to tell me after the fact that it is $55 for a shampoo/blow dry so thatâ€™s where some of it came from but their website says differently and I didnâ€™t even get a cut. They also said the $80 is just for a root touch up which is not specified on their website. So the service I got isnâ€™t even listed on the price list, none of the services were that high. They did end up crediting me back a little bit (basically what I had paid in tip) but it was still more than I intended to spend and I told them it would be too much for me to return again. I also regularly get my eyebrows waxed there and will likely not go back for that either. I do feel bad because they are nice people and they do a good job but that was just completely unacceptable. So just be aware that if you are going in for just a color, itâ€™ll cost you.

sima dajani

May 4, 2018

Great service, nice people - fair prices

Denise Lesperance

Aug 4, 2016

A friend referred me to Crystal Salon, six months ago and I couldn't be happier. Being new to the area, it's hard to find a stylist you love. I fell in love with all my haircuts, colors and highlights from Alfredo. He does a wonderful job! Maria is a sweetheart and they both make this a special place! Give them a try and I promise you won't be disappointed.

A Google User

Jul 18, 2007

I've been having haircuts from the owner, Maria, for years. She is very experienced and has a knack for knowing what will look best on each person based upon their lifestyle (how much time they want to take with their hair each day) and their body types. I have been very happy with her style and creativity.

A Google User

Jul 1, 2009

I have been debating between two hair cuts for weeks now. The man talked with me about my hair, how it lays usually and how I part it. Then we played with how it would look. The hair wash was so relaxing and this is the best hair cut I have ever had! I will recommend them to everyone I know. Thank you!