Exodus African Hair Braiding

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4.8 Google Review

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2640 Cesery Blvd #5, Jacksonville, Florida, 32211, United States

(904) 887-2655

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Google Reviews

jessica douglass

Jan 29, 2017

The only good thing about my appointment today was that she was on time. I requested poetic justice type plaits in my hair. My braider never once said that she was unable to do them, or they were not a good style for my thin edges. Instead she completed the braids, after 8 hours, and charged $180!!! She even went as far as to tuck my hair behind my ears because it was "too thin to braid". After going home, which is only five minutes away, I called and told her how unhappy I was and she acted like she didn't know who I was, and hung up in my face! I immediately drove back up there. Not even 15 minutes had passed since I'd left the first time. When asked, even the customer she was now working on said the braids were not right. I asked for some or all of my money back, stating that NONE of my edges were braided and it looked like my hair had been in for months already. She told me that I would have to take them out if I wanted my money back. After saying that was fine, she then stated that she needed to be compensated for her time. I told her that this was only worth about $40. She then stated that she would redo it on one of my days off. I stated my dissatisfaction with that because while I was getting my hair done, THREE people walked in with previously made appointments, got upset because only one lady showed up to braid and left. I told her that I don't have time to waste with their overbooking issues and I just wanted my money. She tried to ignore me, but I wasn't going away without some sort of reimbursement. Needless to say, she eventually gave me some of my money back, not as much as I deserved, but I had to leave because I was getting more heated by the second, and didn't want to get the cops called on me. But I will NEVER go there again. Probably won't be getting my hair braided again (especially if I don't have any edges anyway, lol.) But if I could give them 0 stars, I most definitely would.

shirley bellamy

Jul 30, 2016

Very pleases with my experience, at this shop. I am tender headed normally but she was so gentle on my scalp. Need not to take Tylenol because I had no painful experience. I recommend this shop highly.

Juju Beanz

Aug 29, 2016

It was a last minute decision to get my hair braided and the only day I had available was on a Sunday. I googled braiding salons near me and Exodus was on the list with really good ratings so I decided to give it a try. Maggie did my hair exactly the way I wanted and all by herself. I was very impressed.

James Tierney

Aug 22, 2016

I take my wife to this salon and she has never been dissapointed, The hair dresser knows what she is doing. My wife loves her work. The place is spacious, cool and clean.I would recommend you take a visit and see for yourselves.