At another salon, the haircut I received left me with an odd shaped cut across the top of my hair. Think of someone putting a bowl on your hair and cutting around it. I went to another salon to have it fixed, to be told there was nothing that could be done and to let it grow out. I searched for 5 Star only, local salons and fell into Finley and Phillips Salon. After reading multiple reviews about clients going there to have bad haircuts repaired, I NERVOUSLY booked an appointment with Steve Stones. Throughout my visit, Steve was aware of my anxiety and nervousness because of previous negative experiences elsewhere. Not knowing what’s about to happen after an already bad experience...I asked a bunch of questions and Steve kept assuring me everything would be fine and brought me some wine. As he started blow drying my hair, I was scared of what I was about to see. I could NOT believe it!!! HE FIXED MY MESS!!!! That blunt odd shaped chunky line around my head was gone!!! He blended my hair perfectly! The layers cascade down with perfection! He fixed my hair color as well and it’s never looked better!!!! BEST hair cut, design and color I’ve ever received....on my FIRST visit. Steve listens. He hears you. I’ll be going back next month! Thank you Steve and don’t hesitate to book an appointment at Finley and Phillips. I also was aware of other clients that clearly had been coming for years! I can see why! Thank you for your patience with me Steve and I’m grateful for Finley and Phillips! I’ll be more relaxed at my next appointment. :)