We will never go back- after this experience today. Previously we had no problems at tgis place.
Today, Courtney cut my kids' hair. At first she said she " couldn't understand me"!!!!!
For my son, his scalp has lacerations from her harsh methods- and when he told her it hurts- she said" relax".
For my daughter, Courtney wanted to style it a certain way.
My thoughts were different.
I was told again" I don't understand what you are saying"
I just told her to cut it shorter and I plan on taking my daughter to a different salon today.
I have NEVER had this kind of trouble getting haircuts for my kids. I left her tips but only because I took the higher road.
I am sure we will find better service elsewhere.
The other stylists were doing good jobs and asking another mom about her kids' styles. It was humiliating.
Never going back!!!