Worst hair experience ever! I know that reviews seem one sided but seriously stay away from this salon... I went in with long brownish blackish hair .... and left with short, above my shoulders, Ronald McDonald orange hair!!! It gets worse they charged me $949.00 - which minus a hairdryer ,that was a rip off, left my "service" at $650.00. I scanned the receipt so you can see I am not exaggerating. If you don't believe me wait and see if you think Omar the stylist is worth it - when I complained that was what he said. "I am worth it" What a narcissist. I am going to the Better Business Bureau and writing reviews everywhere I can to warn people of his lack of professionalism talent and ethics before he scams anyone else. It is not a high end salon - go there and see - at best it is a hole in the wall salon. If you like ambiance and sophistication this is not the place for you. I should have walked out when I saw the salon itself but went with an acquaintance and didn't want to be rude. You can also e-mail Loreal professional as well to let them know that they are not representing their brand properly.