I had been going to this hair salon for two plus years, as I am natural. In the past I loved this salon because they took great care of my natural hair, had great prices and were very friendly. until recently ive never had an issue with this salon besides the long wait for service. about 3 months ago I visited the salon and the shampoo lady was so rude. she has a terrible attitude. as Ive mentioned before my hair is natural so on occasions my hair tends to get tangled. upon my arrival to the shop the shampoo lady screams across the shop for me to comb out my hair because she's not doing it..
I've never been so mad and embarrassed in my life. Then she proceeded to argue with me in front of other customers telling me that I never pay the extra fee for detangle.. which is not true seeing as though I have never had an issue there before and they always give me my price at the door, I pay and leave. I told them im never coming back. VERY UNPROFESSIONAL! i had been waiting in that shop for 4 hours before i ever even got shampoo'd because she didn't want to help me. she also proceeded to help other customers that had arrived after me. I DO NOT RECOMMEND THIS SHOP! i will never spend my money with them again.