Went here to get a haircut in July with Paul. My hair is curly, and the cut with Paul was fine. When I was checking out I was pressured into making my next appointment before they would ring me out, so I did and just figured I could cancel it if I did not want it as the day got closer. 2 weeks before the next appointment I decided I wanted to keep it so I did not cancel it. Day of the appointment, I thought it was strange I did not receive any appointment confirmation, so I decided to call to make sure it was still on. I called and was informed did not have an appointment scheduled (even though I made it back in July!). Now, it is too late for me to get anything until after the holiday.
I am very disappointed and frustrated that they would first pressure someone into making an appointment before they can be cashed out, and second that they would then DELETE that appointment.
I will not be returning here if this is how they run their reception for a mediocre haircut.