I absolutely loved the W! From booking my 1st appointment, to being introduced into the chair, to checking out and leaving the salon. I felt like I was well taken cared of. Everything seemed effortless. Booking was fast and efficient, checking in the receptionist was friendly and made sure I was comfortable even offering refreshments before I was taken in by the stylist. As I was having my hair done the stylist continued on with that care making sure I was comfortable, as he did my hair I saw how much careful attention he gave to it and the result of my hair service matched exactly what I asked for. This place is the definition of a high-end salon. I will definitely be recommending this salon to everyone I know. Thanks W salon!