Mario Tricoci

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4.3 Google Review

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15451 94th Ave, Orland Park, Illinois, 60462, United States

(847) 202-1900 www.tricoci.com/locations/orland-park

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Google Reviews

Rebecca Cote-Gaeta

3 months ago

I received a gift card for this salon and decided to give the Orland Park location a try. I booked 3 services which they then scheduled based on the timing of each one. I arrived early for my first service with Delaney and she was PHENOMENAL. I was even considering getting the package of facials I was informed about when I first arrived. But after that things started to go downhill. My manicurist was running behind so she got to me a little late but I didn’t mind. Until the receptionist comes up to her asking “where did your last appt go? She’s supposed to be getting a scalp treatment.” Well I was that “last appt” and I didn’t even have nail polish applied yet so the timing for these appts were not well planned. So she rushes to finish my nails and now my final service— a scalp treatment is also being significantly rushed. So much so that half way through the receptionist comes to interrupt and ask how much longer this will take because the next client’s appt was coming up. This causes my stylist to look at me and ask “did you want your hair dried” which confuses me because after paying a good amount of money why would I then want to walk out with soaking wet hair in January so I answered “yes please”. So after going through the remaining steps of my treatment I head to the desk to check out. Mind you, I was originally informed of a facial package that was available but the receptionist I was now speaking to made no mention of it or even asked how any of my treatments went and then on top of that I was charged and additional amount for a blowout —which I didn’t ask for. I thought this was strange considering the cost of the scalp treatment and sure enough when I looked on their website again, the description for the scalp treatment includes “a quick blow dry”. Needless to say this was far from an enjoyable experience and as a new mom I’m quite careful with how I choose to spend my time away from my baby so I don’t plan on returning.

Mary Jo Needham

3 months ago

Yessy always does a great job, & is friendly & helpful. Blake, too, & he is very talented. Sherrie is friendly & did a great no-chip. Carrie at the front desk is always professional & helpful. I do have an issue with the cost of a bang trim…at many places it is complimentary (if you’re an existing client.) MT seems to never miss a chance to squeeze out more $. Prices just keep increasing with no apparent increase in the quality of service. While i am generally happy with My individual services I sometimes feel like MT is taking advantage of guests, price-wise.

Brenda O

3 months ago

I always enjoy my relaxing foot soak, foot/calf massage, and great job on my nails. My feet look great for open toe or barefoot. Sherrie always does an awesome pedicure, helps me pick out a good color, makes me feel relaxed and is super friendly.

Rachel Thompson

3 months ago

Gotta give a shoutout to Yessy who did my color today and Sarah who cut my hair. Wow did they bring my vision to life!!! I feel and look like a brand new person. I did a honey blonde balayage with Yessy and she catered my color to the haircut I wanted. For cut I wanted a razor shag with bangs; turns out Sarah is the shag master. Seriously. The cut and color are even better than I expected. I looked at reviews before booking this appt so I wanted to pay it forward. These two ladies are experienced masters of their craft. 10000/10 recommend & will be back. Thank you both so much!!

Maureen Lepper

3 months ago

Had the best pedicure I ever had by Sherrie. She was so friendly and professional and my feet look and feel amazing. Highly recommend Sherrie will not go to anyone else.