I read the review below. And I will say, I came into the salon originally wanting a different application method. I was advised against it by Jim, and have never looked back. Maybe less so advised than, "well, we are going to do it this way instead." I was a bit annoyed, as I had experience with another method and liked it. I was not looking for a change. BUT! He was right. And I'm glad I went with it. Much less breakage and damage to my real hair this way.
They are very professional, get you in extremely quickly, and are quick with their work too. Last time I had mine tightened, he did not wash, but he did have to spend a long time combing out a knot that I had left form (oops!). He also asked if I was going anywhere that evening (I always make my appt. at the very end of the day). Since I was not, I did not require a style. I assume had I said I was on my way to dinner or something, then he would have made sure I didn't look a mess leaving. I have no idea how the negative experience the person below described could have occurred, based on my experience with this establishment. I guess everyone has a bad day though.
I would recommended to anyone for extensions or a cut. I have not had them dye my hair, so cannot speak to that.