I booked an appointment several months ago for haircut. I got in, haircut was fine, planned to leave with wet head, due to fact those little hairs can be a nuisance, take a shower. But, she said, " no charge, includes hair dried."
So, she styles my hair.
I go back couple months later for partial highlights, I was told by gentleman on phone, highlights start at $60, I was ok with that, and made appointment.....For $60.00.
While getting highlights, I mentioned I noticed my hair can get brassy,, she recommended a violet shampoo. Then she went to get a toner, which I thought was part of the highlight process! Never once said $27.00 add on....Or that her highlights are $75.00...Not $60.00.
Then she dried and styled...All in all, I was expecting my $60 bill, plus nice tip too.
I get to check out and it was $133.00!!! She charges for hair dried out.
I about fell through the floor.
I said ' the man on phone said it was $60, that's what I agreed too, it was $75! because of level of stylist, ( I said $60 will work, but booked higher) then I'm charged $27.00 for toner, then charged to get hair style. Last time, it was included!!
I feel like they stole from me, not upfront and honest, nor explain things just added on extra services, even though not booked for extra services.
No money left for tip.
I have been to higher end nicer salons, but the person doing hair is ALWAYS upfront with pricing, or others I've been to in Dallas Texas to Fla, their prices at station for customer to see, AND they explain things!
I wrote twice to owner, no response.
Bad business practices, so please be mindful of hidden charges, tacked on services, discuss everything with hair dresser. Ask them to put services and charges up at their stations.
My $60.00 visit turned into $134.00.
My friend had planned to go here for haircut, she cancelled, she didn't want what happened to me, happen to her. My news of this has made the rounds, owner, nor stylist not even apologized. I won't be back.