This was my third visit to Dry Bar, my appt was 20 minutes earlier than when they took me back. I have never had such a rushed appt. I explained I wanted a straight sleek Blowout. The stylist was so rough and hurt me, I am not tender headed by no means. Iwas left with the impression she was rushing to get out of work as I was the last appt of the day. Instead of straight, I had curls all over. A straight iron never touched my head. Very disappointed with my service this time. The receptionist was very kind as I was clearly upset, she told me she couldn't do anything but that I should call the next day. I explained I would be travelingwhich is the reason I made this appt. and had no time to call. I left a review with the company website but nobody followed up.