Glenn Michael's Salon Spa

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4.2 Google Review

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1623 Metairie Rd, Metairie, Louisiana, 70005, United States

(504) 828-6848 www.glennmichaelsalon.com

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Ann M

Feb 25, 2018

I went to this salon to get a trim and highlights. There were only 2 employees in this place. The owner and his assistant was pretty new, and very sweet. The owner insisted on cutting my hair in a style I had before and told him I didn't like it. I told him twice I didn't want that cut, that I had it before and didn't like it. He insisted somehow the way he would do it would be better. I was very tired and stressed that day. I was too tired to keep arguing, and really needed a haircut badly. The colorist did a great job repairing a dye job, and put in very subtle highlights without causing damage. However, it was a very long process. She seemed to work a little slower than most colorist I used before, plus the owner kept checking on what she was doing. I was there 3 hours. It was exhausting. I am older and it's hard for me to sit for that long. I began to get concerned about the price. When I asked her how much this was going to cost, she said the owner would let me know. Really? When I went to pay, he insisted on selling me some products. I needed some hairspray and another styling product anyway. Then he insisted I needed a couple more. He finally sold me a third product, (which cost an additional $29). When I told him I already had a product like that at home and didn't need it just yet, he said it was much better than what I was using. It's awful. Alcohol is one of the first ingredients. It pulls the color out of my hair, smells strong and doesn't work as well as what I was using that was $11 cheaper. He would have sold me more products if I had not put my foot down. I gave a 20% tip because the colorist did a very nice job. The total bill was $400 with tip. The 3 products were about $100 out of that bill. The bill did not breakdown the cost of the haircut and highlights or products which had the prices on the bottom. I think this place first and foremost needs to listen to the wants of the customer. Then it needs to post up to date prices where they can be seen and on their website. Lastly stop being so pushy about products. I've found a new stylist who is willing to listen to what I want.

Julie Graff

Jul 29, 2015

I can always count on getting the best haircut and color at Glenn Michael's Salon. Everyone is so friendly and professional. I enjoy how I am treated and leave feeling very satisfied.. It is a high end salon with great services and great stylists.

cslsweak1

Sep 21, 2014

I first visited Glenn Michael's Salon for a consultation of the Evolve Hair System. I had been losing hair on the top of my head for years. I had been through tramatic situation Dec., 2013 and I was depressed and my self esteem was so low it was almost non-existent. I found an ad in a magazine and researched the Evolve Hair System and decided to look into it. Upon entering the Salon, I was welcomed and was given a tour of the Salon. Everyone was extremely friendly and professional. Glenn then sat me down and started explaining everything I needed to know regarding Evolve. He answered every question I had and before I left the Salon, he was ordering a Hair System for me. I definitely wanted to have hair again. I was very excited and couldn't wait until my visit to install my hair. My hair was colored and washed and cut and then the hair was installed and the hair style was decided. When Glenn turned me around to look in the mirror, I was so shocked, happy and speechless and the tears began to flow. I looked so pretty I could hardly believe it. I had hair again and I looked years younger. I have had the Evolve System in for a couple of weeks now and I love it even more than I did on the first day. I have to say that I am an Evolve girl for life! Thank you Glenn and your staff for making me feel so very beautiful again... Carolyn Larousse