This place has nasty people! My daughter came in to get a haircut and the stylist found a lice egg on her hair. The stylist over reacted and yelled across the room to my wife that my 8 year old who takes care of herself hygenically had a lice egg on her head. I understand she could of got from school and nobody else in our family has it but to embarrass her and to make her cry and refuse my other kids haircut was rude. She went over to the other stylist and spike out loud and said " no you are not cutting her hair either the other one has lice". If she would of took care of this quietly I wouldn't of minded but to make my 8 year old daughter cry for 30 min straight was ridiculous and never seen customer service so bad. Well taking care of my daughter's lice problem and I will never go to Great Clips again, or at least this one!