I was a first time customer at Salon XO and yes the place itself was decorated nicely; however, the owner, Crystal was cold as ice. I originally requested a full sew in weave and was quoted a price, but after seeing her clients hair done prior to her servicing me, I decided that price was too much and her work was not worth that price. I decided to just have her curl my hair and when she asked me why I changed my mind about the full weave, I was alerted by that question. My hair is very full in the back and sides, and thinning in the top and front and I did bring my own hair. To get a shampoo, blow dry and curl was $75.00. I asked Crystal if she were to place just a couple of sew in pieces in my hair what would the price be and she replied "a minimum of $200.00, WOW!!!! and I purchased my own hair; I declined. I noticed when she did my hair, she did not spend quality time on my hair as she did the previous clients. Very little time and effort on my hair and I looked like an old grandma when I left her salon. It was curl my hair, left it in tight curls, no styling effort, and her attitude was, ok thanks, now out of my chair. I surmise that she gave me $75.00 worth as opposed to over $200.00 worth of time. I refused to pay top dollar for substandard styling. I went home sewed in a couple of hair pieces, took time to style my hair and my hair looked great. I can't believe how cold and uncaring, cold spirited person she appears to be. I try to support black owned businesses; however, she needs help with her cold demeanor. Maybe she is nicer the more money you are willing to spend at her salon.