Upon entering the salon I was greated by the same woman who later shampooed my hair. She was very warm and welcoming and the highlight of my experience. I explained the color I wanted my hair dyed to my stylist (ive had the color before). The stylist made a suggestion based on my skin tone but overall I thought it was going to be around what I was picturing. It wasn't even close! I emphasized that I wanted red and there was barely any red in it! On top of that, other than the lady i mentioned above, no one barely said a word to me the entire appointment. I've never experienced such unfriendliness at a hair salon. Everyone was talking with other clients that were clearly regulars but as a paying customer I should be awarded the same courtesy. The owner was even telling the salon all about her ungrateful family. Despite good prices, I definitely won't be coming back.